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Learn More About Our Past Clients

Our Work

Icarus Consulting LLC proudly considers itself as a team of transformers in a working environment. We like taking on challenges and solving problems—and we’re good at it. We help our clients “defy gravity.” Our firm talks to people and gets the data and feedback on that matter. We help you understand what these insights mean for your company or community and develop a plan, resulting in transformational change that is sustainable.

Our small team of consultants intentionally includes not only former chief diversity officers but researchers and strategists as well. We continuously work to boost productivity and boast nearly 5 decades of total experience in utility, energy, transportation, higher education, manufacturing, healthcare, and government work.

For our clients, we’ve delivered culture scans, business resource groups/employee resource groups (BRG/ERG) positioning, D&I scorecards, talent visioning, supplier diversity outreach, D&I communications, and D&I training. And we’re always eager to learn more to get the job done for our clients; we tailor a project to meet your needs.

If you have a big problem—or a big dream—chances are, our team of versatile and agile experts can help. We’ve worked hand in hand with organizations at the local, regional, and national levels. Check out our accomplishments in the case studies below.

Case Studies

Papa John's Pizza

Challenge: When Victoria Russel joined Papa John’s as a marketing professional in October 2012, the Pizza maker did not have a formal practice of addressing diversity and inclusion (D&I). Little did Victoria know that in 2018, after a media and consumer storm following comments made by the chairman about not featuring African Americans in its ads, she would play a vital role in the efforts to transform the company’s D&I culture.

William Grant & Sons

Challenge: William Grant & Sons (WGS) saw that times were changing in 2017 and that its future revenues and operations were on the line. Younger generations will increasingly spend less on WGS legacy brands — if they drank any WGS brands at all.

Wisconsin Work Force

Development Association

Challenge: Wisconsin’s Office of Workforce Development recognized that being more efficient and productive isn’t just a challenge for today — it’s also a challenge for tomorrow. In 2017, the office sought a way to inform, inspire, and empower its agencies across the state to prepare for major change in the coming years.

Milwaukee Center for Independence (MCFI)

Challenge: Milwaukee Center For Independence (MCFI) engaged Icarus Consulting in late 2016 to provide generational training to all 2,000 employees. With a workforce including ages 18 to 72, MCFI had five distinct generations interacting daily in one workplace.


Challenge: Due to other competing priorities, D&I became less of a strategic priority and the D&I Council lost focus. Cleco Energy had a strong focus on Diversity and Inclusion (D&I) for the several years. A D&I Council comprised of senior leaders was in place. Ongoing D&I education was also offered to all employees. Due to other competing priorities, D&I became less of a strategic priority and the D&I Council lost focus.

Transit Authority of River City

Challenge: In 2018, the multimodal transit system in Louisville, Kentucky, was all too often viewed as just a public bus system that served only the limited population — exclusively within city limits.

COX Telecommunications

Challenge: A Cable TV provider bought a telecommunications distributor to diversify product offerings. Leadership was divided between a full merger or maintaining independent entities. 

American Electric Power

Challenge:  American Electric Power came to Icarus Consulting with both a problem and a tremendous opportunity. In 2018, more than a third of the AEP workforce hit retirement eligibility, which meant the company needed a plan to replace workers in customer service, field and plant operations, and technical engineering and management roles.

Marymount University

Challenge: At a time when our community and country were grappling with a range of social justice issues, Icarus Consulting was asked to help Marymount University create “a diverse and inclusive community of learners.” 


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Discover Insights, Developing Plans, Delivering Solutions

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